Dear Michael,
David and Russell have just been this morning to deliver and unwrap everything. Just a note to say huge thank to you all, for all your help with this, everything has arrived in one piece. We are very grateful.
Kind Regards
Mrs H
IAS has acquired a Mack Anthem prime mover and two 40ft tautliner trailers as a welcome addition to our growing fleet of vehicles.
This acquisition was borne out of a need to diversify our service offering to large scale institutions, museums and commercial clients while maintaining the quality and sensitive handling standards IAS is known for.
A bit about the truck
This vehicle’s intended purpose is for non-climate, large-scale projects and bulk interstates/regional runs. With a load carrying capacity or 22 pallets, 24,510kgs and internal dimensions of (L) 13.35m x (H) 2.72m x (W) 2.35m and sleeper cab for our driver this vehicle is an efficient and secure method to move anything that our clients require.
The motivation behind the expansion
We have been steadily increasing our project work utilising specialist skills and equipment with an eye toward continued growth and improvement. This new vehicle is indicative of IAS’ commitment to providing our clients with new and efficient ways to work through their logistical challenges.
We plan to add climate controlled trailers in the coming year.
Adding to what we already do best
IAS already provides a national shuttle of dedicated art vehicles. Our vehicles offer world leading temperature and humidity control systems, (21ºC & 50% relative humidity), GPS satellite tracking and air-ride suspension, to provide the optimum conditions and security for fine art transportation.
Like to know more?
If you think your business or organisation could utilise our truck for an upcoming large scale move or project, please contact Andy Lynch – National Manager Domestic 03 8329 6212 or alynch@ias.au.
Hi Tom,
I wanted to reach out and let you know Gavin has been amazing this week.
The team are very happy the project is now on track.
Thank you
Jane
Thank you again for your expertise on this project, the staff have been fantastic.
Kind regards
Zara
Hi Max,
Donna and your delivery team Jethro and Ash have been lovely to deal with and that is very much appreciated.
Kate
Hi Andy and Donna,
Just wanted to say Adam and Tristan did a great job today collecting our delivery onwards. Methodical, professional and friendly too. It was all handled so well. And thanks for all your coordination too.
Hoping to keep the great art coming through via IAS.
Best wishes
Helen
Hi Joe,
Could you please pass on my thanks to the delivery crew – Shane and Jack – who delivered the large art piece to our apartment.
This was not an “easy” delivery but they weren’t phased by the access problems (both stairs and lift too small) and went about finding a solution.
Very impressed by their positive attitude and very thankful.
Regards
John
Max, I would like to thank you and your team for such a smooth transition, amazing customer service, brilliant co-ordination, communications and general support.
In one of the most stressful situations for an artist, transporting many months of hard work in a box, though this seems an easy task it is fraught with many challenges, dynamics, and influences.
Your team made this a ‘user friendly’, relief and I will be recommending your services to all who ask.
Thank you again, I look forward to hiring your services again soon.
Kind regards
Dean
Dear Paul,
I’d just like to thank you and your expert team for moving my painting. Your people are amazing!
Kind regards
Jonathan
Dear Michael, Malcolm and TED team,
I wanted to write and thank you and your team for the exceptional job you completed for me in packing and shipping.
I have been dealing for over 25 years, and have never seen such fine packing.
The attention to detail throughout has been fantastic, and if I can ever help in any way to recommend your services I would be delighted to do so.
Yours Sincerely
Mark
Albert Amor Limited
“I wanted to take a moment to express my deep gratitude for the support and professionalism that was shown by your wonderful team – in particular, Kelly, Max & Bjorn.
The exhibition was safely loaded and dispatched to the next venue, despite a logistical hurdle earlier in the day, which was promptly resolved. Most importantly, all was handled in a calm, respectful and friendly manner which certainly does take the edge off these unexpected situations. It was a pleasure to work alongside such a committed team and their efforts were very much appreciated.”
“Thank you Peter and Max for all of your hard work coordinating the delivery of works for JXSH MVIR: FOREVER I LIVE and for your wonderful work on our projects at KHT in general. Another great experience with IAS all round… Much appreciated!”
Travis Curtin, Exhibitions and Collections Curator, Koorie Heritage Trust
Hi Alex,
Thank you very much, the panels look incredible can’t wait to see them in person.
Much appreciate TED’s great work on this.
Best,
Deborah
I just wanted to let you know how impressed I was by Mick and Rob, who delivered and installed my new artworks this morning.
They are a great couple of guys, very friendly and nothing is too much trouble. They installed my artworks both expertly and efficiently without making a mess. I was very impressed indeed by their professionalism and positive attitude. They did a fantastic job, and I couldn’t be happier with the whole experience and outcome.
I believe (from experience) that it is rare these days to find such high-quality service and professionalism, so I’d like to congratulate you on employing such a fabulous team.
Thanks to Mohammad and Manny in the Sydney team who came and picked up the works…they were very thoughtful and highly professional and most importantly careful.
Regards,
Geoff
Hi Max,
Thank you for the wonderful service you provide. I definitely had peace of mind knowing that my painting was traveling with IAS.
Kind regards,
Melissa
Dear George,
Michael and 3 IAS colleagues moved 2 artworks today, and one was heavy with a difficult surface. They did a superb and careful job.
Please pass on my thanks to them.
Kind regards,
Elizabeth
Good Morning Malcolm,
I just received our new art trolleys, mate I am honestly blown away with the quality, you and your team should be so incredible proud of what you do!
These are going to help us to no end with our work in the Gallery.
Thank you so very, very much!
Brodie
Hi Peter and James,
Thanks so much for your fabulous work on the last collection and drop-off.
Jenny was really impressed by the professionalism of Bowdi and Claire, and if it’s possible to pass the gesture on to the team, it would be much appreciated.
Warm regards and many thanks
Hannah
Thanks Rhys, Gavin and Tom,
What a lovely crate. I had an old one I was going to re-purpose for this (I thought), but I am so glad I didn’t! A masterpiece.
Cheers,
Basil Hall
Hi George,
The delivery guys were great and I have to say you and everyone involved with the company are a pleasure to work with.
The Jareth and Mo were a delight to work with, they arrived when they said they would, and the picture is in perfect condition. I wish there were more people in the world like you guys.
Thank you for all your help.
Kind regards,
John & Sally Coutts
To all at IAS,
I just wanted to say how very impressed I am with your professionalism.
From start to finish you made us feel at ease about looking after and transporting our heirloom from Queensland to Tasmania.
It took me a long time to build up the courage to entrust our painting with someone to get it over here, and you did not disappoint, thank you so much.
We will highly recommend you to anyone wanting to transport their art from the mainland to Tasmania,
Warmest Regards,
Jodie Charles
Hi Peter, Andy,
I just wanted to let you know that the delivery yesterday went seamlessly and your guys did a great job. They were a pleasure to deal with and nothing was too much trouble.
We look forward to working with you in the future.
Warmly
Prue and Roger
Hi Carlos,
I wanted to drop a note and say the painting arrived safe and sound. My thanks for helping me getting it here and the crate was great!!
All the best,
Dave
Hi Paul,
A big thank you to Ben, Mohammed and Curtis this morning. They were a dream team, and everything went smoothly.
Cheers
Kate
Hi Peter – a note of thanks to Shane for his extra help this morning. We ended up being short-staffed, so he did a lot more manoeuvring for us than I planned!
Really appreciate the good humour and support of your crew.
Cheers,
Katy
Hi Kelly and Peter,
Firstly, a huge thanks to you both for your patience. It was a huge job! Jethro and Ash were AMAZING!! They were so careful and professional. My sincere thanks in writing to them also.
With thanks and warmest wishes,
Mim
Dear Danielle and Ben, thank you for your great work!
Ben who delivered the paintings is a top fellow! Thank you loads. Will be highly recommending your services to all.
Gina M.
Hi Gavin and James,
Thank you SO much for delivering the work to my friend. She was so very grateful and happy to get the gift. Thank you for your professionalism and care in making arrangements and getting the job done quickly and easily. I really appreciate it 🙂 keep up the great work!
Kind regards
Gwen
Dear Stophe, just a note to say thanks to you and the entire team of Peter, Tom, Gavin and Riley, for conducting the pack and move so professionally and with unfailing courtesy to Annie and me. It served only to underline why I chose IAS to deal with this important asset.
We are of course delighted that the conditions were suitable, and the unexpected incidence of a public holiday makes the timing of the project all the more rewarding.
Thanks again
Julian
Hi Errin,
I received my work from Shane, yesterday. He’s a competent driver (big truck, small streets!). Great going! Shane, thanks.
Errin – thanks for a wonderful service. Seems that you have a great team.
Cheers!
Jean
Dear Ian,
Thank you – your guys did an excellent job and all works have been picked up today.
Thank you and very best.
Matthias Arndt
Arndt Agency Australia Pty Ltd
Dear Mr Mundey,
I write to you to praise one of your employees Jeff O’Connor.
Jeff delivered the Archibald prize today and went beyond the ‘call of duty’ to help my staff and I get this particularly difficult exhibition into our small and antiquated gallery.
Without his assistance we would have has serious issues getting the exhibition in to the building.
Not only was he helpful has was also very understanding of the situation.
Due to this I wanted to email you personally to thank you for Jeff’s services.
Kind regards
Ray
Gallery Coordinator
Hi Ross,
Just wanted to say a big thank you for our beautiful artwork and the professionalism and patience of the installers.
It was a fun day organising the placement and the team are very grateful and the office looks fantastic!
Cheers
Richard
Hi George,
Thanks to you and your NZ colleague for the overtime work at the airport. It’s really good to know the consignment is under your supervision and in safe hands.
Much appreciated
Cameron Mclean
Managing Registrar, Collection Operations and Exhibitions
Australian National Maritime Museum
Dear Kingsley,
I am writing to thank you for the excellent service received from your colleague, George Boubeta.
George has been great to deal with, patient, courteous and diligent!
He has dealt with difficulty with bureaucracy & logistics during a pandemic to get my clients artworks to her in LA. We started this shipment in November 2019 and then in March, at the start of the Pandemic, every turn seemed to work against getting my client her artworks delivered. I was grateful that the artworks arrived safely at her home this week.
Great service deserves to be recognised, thank you for all that George and IAS has done for me & my client in LA.
Best wishes
Sincerely
Appreciative client of IAS
Hi Paul,
Firstly an enormous thank you to the team today – they were fantastic, incredibly patient and everything ran smoothly!
Two of the pictures the team moved today are incredibly large and required a bit of manoeuvring which they did carefully and successfully.
Thank you for everything.
Amanda
Hi Jason,
The collection went extremely smoothly this morning. Russell the driver was top notch and the load plan made things a lot easier. Couldn’t have gone better.
Cheers,
Belinda
Manager, Exhibitions & Curatorial
Hello Jason,
The freight arrived yesterday and I wanted to say a huge thank you. It was all so carefully and beautifully packed, and just as carefully brought inside by Malcolm and Max. We have now unpacked it and of course it is all intact.
Please do pass on my thanks, and congratulations on a job so well done to everyone involved.
With best wishes,
Christine
Hi Paul,
Thanks for organising the early uplift! Went really well. Your drivers are all such great people to work with – just thought I’d pass on – as most people probably don’t get around to letting you know!
Thanks again
Iain Dawson
Director
Bega Valley Regional Gallery
Hi Paul and Ian,
Thank you for arranging the collection of artworks today. Just want to comment that the IAS staff were very efficient and helpful. Much appreciated.
Please let me know if you have any questions.
Thanks
Jess
Hi Malcolm and Ben,
We received the trolleys yesterday and I’m thrilled with the result! They will make such a difference to the collections team and the safety of the artworks as we move them around. Thank you very much for your efforts on these.
Kind regards,
Claire
Hi Donna,
The move of the painting went beautifully, thanks; accolades all ’round. I’ll be back in touch when next it moves – that is, when it comes home!
Thanks
Verna
Dear Doug,
Thank you very much for your excellent service. The absolute professionalism was impressive, my art work arrived safely at Art Collective. Thank you also to Rob who was helpful at all times.
Great!
Best regards
Susan Roux
Hi Paul,
Greatly appreciate your and your teams accommodation of our unexpected need for transport of art works to our Alexandria office.
Please extend my appreciation to them; was a pleasure to meet and have them take care of pieces that carry important memories.
Best regards
David
Hi Andrew,
I just want to say thank you again for being so helpful yesterday. We had such an urgent delivery and you really helped by moving some things around to accommodate us.
Thank you to the guys who picked up the works and to the whole team who are helping everyone in such a chaotic time.
Cheers,
Tashi
Dear IAS,
Thank you for helping make the return of the Bligh Exhibition, such a smooth process. Thank you for all your work with the arrangements and documentation.
Best wishes,
Julia – Collections Assistant, London
Hi Kelly,
Just wanted to let you know that the delivery of the exhibition went extremely well. Max the driver was excellent. Very professional, completely on top of how best to unload and watchful of our safety. Plus he’s just a lovely guy! He deserves a big thumbs up.
Cheers,
Belinda Hungerford
Manager, Exhibitions & Curatorial
Hello Thomas,
Thanks for arranging both the pick-up and delivery of my artwork during our recent move from Edgecliff to Pyrmont. It would be very remiss of me not to comment on the excellent service that your Company offered. Both collection and delivery was smooth, uncomplicated and extremely professional.
I could not have asked for a more satisfactory outcome.
Kind regards
Ken
Thanks Andrew
I wanted to take a moment to say how grateful I am for the assistance you have given me this year – Thank you. I have also appreciated your professionalism and timely responses to all of my emails. It has certainly made my job a lot easier knowing that you are across our transport and storage requirements.
Kind regards
Natasha
Hello,
I would like to convey our sincere thanks to Max and Steve for their delightful and professional service regarding the pick up, packaging and transport of an old significant map which was to be delivered interstate.
We were kept in contact with your ETA prior to arrival and the service was impeccable.
Greatly appreciated.
Kind regards,
Claire
Hi Kingsley,
Hope you are well.
It’s a quick note of thanks and recognition. (I rarely write notes like this)
I have been using the services of IAS for a few years now all very successfully. I had a delivery this week to me in Adelaide via one of your employees, Michael Irvine. I just wanted to say what a great chap he is and what a credit to your company. I found Michael to be friendly, helpful, and just left me feeling good.
Anyway I just wanted to point that out.
Have a great day.
Thanks
Cheers
Sean
Good morning George,
The canvas looks very happy in its new crate. You all do an amazing job.
I have been very slow in saying thank you for all of your support when we were in Sydney – it was wonderful to meet you!
Warm regards
Karen Dayman
Hi Doug,
It has been an absolute breeze working with you and your team at IAS and I very much appreciate how easy you have made this whole process.
I would definitely use your services again in the future if the opportunity ever arises.
Thanks again.
Kind regards
Avior Consulting
Hi Maria,
Thank you again for arranging the collection of the works so quickly, I really appreciate it.
Can I just say how great the team of 3 guys were today. Incredibly professional and great customer service. Just wanted to say how great they were!
Many thanks,
Mardi
Dear TED,
Thank you so so much for doing such a wonderful job packing such challenging work. I couldn’t have done it without your team, those crates were amazing !!! It felt so indulgent and spoilt having my work packed but it really paid off.
Thank you, thank you!
All the best, Lynda
Hi Andy,
I just wanted to thank you and your team for the safe arrival of the artworks to John Curtin Gallery from their various lenders. It all went really smoothly, and the artworks are now safely stacked in our gallery space, waiting to be installed.
Thank you for your professionalism and assistance in arranging this job so quickly and making it so easy from our end. Please pass on our thanks to the team.
Kind regards,
Jacqui Monks
Project Officer
John Curtin Gallery
Hello Doug,
Thank you so much for your great work yesterday, everything went like clockwork! And yes, the painting does look fantastic in the Speaker’s Corridor.
Kind regards
Isla
Hi All,
On Saturday afternoon at 5.04pm I took a call from a private client in Perth who had just had a fire and needed the emergency evacuation of fifteen valuable artworks in order to avoid smoke damage.
Our WA State Manager Doug Walker, immediately swung into action with one of our art handlers Steve James and rushed to the client’s premises. On arrival they isolated the artworks, wrapped them at the client’s premises and safely transported them to our climate store for further assessment and conservation.
The client expressed his sincere gratitude to both Doug and Steve and was surprised and suitably impressed by the swiftness of their response to his emergency call. “Thanks very much for your outstanding and timely assistance!”
It is moments like these that define who we are.
Thank you
Kingsley
Hi Paul and Craig,
I just wanted to say how fabulous Darren and Johannes were today. It was a much bigger job than we realised, and they handled all the various aspects very professionally.
Thank you to your wonderful staff and to you both for organising it all.
Cheers
Jen
Jennifer Thompson
Collections & Exhibitions Manager
Bundanon Trust
Hi George,
All went well this morning and the art works were returned safely.
Your art handlers were both very professional and helped me load and secure the artworks on a trolley for transport from the car park to the building.
I have nothing but compliments and thanks for them.
Regards,
Miguel Garcia
Librarian
We are in the 37th year of our business and in that time we have rarely dealt with a company as professional as IAS.
Everyone we have communicated with has been friendly, obliging and generous with their time.
To Adam who picked up the painting this morning, to Neville who phoned last night and especially to Andy who kindly arranged this pick up through a series of communications.
What a pleasure it is to deal with IAS.
Kind regards
James and Phillipa Gregory
Good Afternoon Doug,
After 25 years in Oil & Gas and particularly in the last decade, whenever I have anything to do with road freight and logistics there is a particular image that I expect to see.
However on Tuesday, the IAS truck arrived to pick up (right on time) my 23 paintings for the Sydney exhibition. The two gentlemen that emerged from the cab were very neatly dressed, wonderfully polite, efficient and highly organised. The truck was immaculate, and by that I mean you could eat off any given surface right down to the valve caps. The inside was better appointed than my home with better air conditioning and cleaner, you could perform heart surgery in there and have no fear at all.
So thank you, as an artist, seeing the last 18 months of my hard work being handled so well, puts my mind at ease.
Thank you IAS, for all your hard work in relocating the heavy artwork from storage, via our loading dock, through the terminal to our 2nd floor offices, where they were all finally installed. Great job guys.
I appreciate your effort and making it all look so easy and effortless, when I know that it wasn’t!
So, thanks again. Until next time….
Kind regards,
Carmel
Hi Tom,
Thank you for organising the build of the crates. They are great. Please pass on my thanks to Troy who worked hard on site for the two days to do an amazing fit out. We are very pleased.
Thanks again
Sam
Dear Ross and Graham,
I am writing to sincerely thank you both for the tremendous effort and support you gave to our team last week in providing quotes for the freight and crating of our contemporary sculpture exhibition. Your readiness to assist is always appreciated.
We submitted our application last Friday and couldn’t have done it without your help!
Our thanks once again.
Best wishes
Rebekah
Hi Doug,
Just wanted to pass on to you what an amazing team you have working for you at IAS Fine Arts Logistics, Steve and Robert were amazing with their professionalism and care of the art work.
Kind regards
Pam
Dear Ingrid
Thank you for looking after our paintings so well whilst they were in storage. They were all returned in excellent condition.
Kind regards
Trudy
Dear Doug,
Thank you very much for your excellent service. The absolute professionalism was impressive, my art work arrived safely at Art Collective. Thank you also to Rob who was helpful at all times.
Great!
Best regards
Susan Roux
Thank you George.
I’ve received rave reviews about the quality of your packing. The London crowd were very impressed indeed.
Thanks for handling this shipment.
Best wishes
Adrienne
Adrienne Carlson
Art Valuer and Consultant
The first of our state of the art Exhibition Vehicles is currently enroute from Darwin. The vehicles are as good as it gets in long-haul exhibition transport anywhere in the world.
The vehicles feature world leading temperature and humidity control climate systems, (21ºC & 50% relative humidity) GPS satellite tracking, air-ride suspension, and state of the art security systems.
The level of driver and courier comfort and onboard safety systems, using the latest in technology is far superior to that what has been previously experienced.
The latest Euro 6 engine technology reduces noxious emissions to 0.3% of the level they were 20 years ago, dramatically reducing our carbon footprint.
The cargo area walls and roof materials are thicker and seamless in construction, meaning they provide greater protection from the elements. The internal tie rails are installed in such a manner that they ensure that artworks do not come in contact with any hard surfaces, whilst in transit. The actual cargo hold area can accommodate artworks to 270cm in height, allowing the safe handling and transportation of larger artworks than has ever been possible.
Hi Ben,
Thank you – we were very impressed with the crates and the quality of Niko and Malcolm’s work. They were a pleasure to work with, very careful, efficient and professional.
Warm regards
Fiona
IAS has been a proud sponsor of the Macquarie Group Emerging Artist Prize, since its commencement in 2012. Held in Sydney each year the, Emerging Artist Prize and exhibition, offers support to a new generation of Australian visual artists. Artists are invited to enter an original work that reflect the Macquarie Group Collection theme, The Land and its Psyche.
In addition to the Emerging Artists Award, The Macquarie Group Foundation, in conjunction with the Australia Council also awards the First Nations Emerging Curator Award. The inaugural winner of the award, Freja Carmichael, will curate an exhibition from works in the Collection and beyond, opening in November 2018.
Pic note: Freja Carmichael (right) inspects works from the Macquarie Group Collection with Alison Guthrie, Business Development Manager, IAS.
If you’d like to know more about our extensive packing, crating and installation services simply give us a call to “talk to the crate maker”. Or if you would like to submit a quick enquiry, please just click – complete and submit, and we’ll get back to you soon.