Hello,
I would like to convey our sincere thanks to Max and Steve for their delightful and professional service regarding the pick up, packaging and transport of an old significant map which was to be delivered interstate.
We were kept in contact with your ETA prior to arrival and the service was impeccable.
Greatly appreciated.
Kind regards,
Claire
Hi Kingsley,
Hope you are well.
It’s a quick note of thanks and recognition. (I rarely write notes like this)
I have been using the services of IAS for a few years now all very successfully. I had a delivery this week to me in Adelaide via one of your employees, Michael Irvine. I just wanted to say what a great chap he is and what a credit to your company. I found Michael to be friendly, helpful, and just left me feeling good.
Anyway I just wanted to point that out.
Have a great day.
Thanks
Cheers
Sean
Good morning George,
The canvas looks very happy in its new crate. You all do an amazing job.
I have been very slow in saying thank you for all of your support when we were in Sydney – it was wonderful to meet you!
Warm regards
Karen Dayman
Hi Doug,
It has been an absolute breeze working with you and your team at IAS and I very much appreciate how easy you have made this whole process.
I would definitely use your services again in the future if the opportunity ever arises.
Thanks again.
Kind regards
Avior Consulting
Hi Maria,
Thank you again for arranging the collection of the works so quickly, I really appreciate it.
Can I just say how great the team of 3 guys were today. Incredibly professional and great customer service. Just wanted to say how great they were!
Many thanks,
Mardi
Dear TED,
Thank you so so much for doing such a wonderful job packing such challenging work. I couldn’t have done it without your team, those crates were amazing !!! It felt so indulgent and spoilt having my work packed but it really paid off.
Thank you, thank you!
All the best, Lynda
Hi Andy,
I just wanted to thank you and your team for the safe arrival of the artworks to John Curtin Gallery from their various lenders. It all went really smoothly, and the artworks are now safely stacked in our gallery space, waiting to be installed.
Thank you for your professionalism and assistance in arranging this job so quickly and making it so easy from our end. Please pass on our thanks to the team.
Kind regards,
Jacqui Monks
Project Officer
John Curtin Gallery
Hello Doug,
Thank you so much for your great work yesterday, everything went like clockwork! And yes, the painting does look fantastic in the Speaker’s Corridor.
Kind regards
Isla
Hi All,
On Saturday afternoon at 5.04pm I took a call from a private client in Perth who had just had a fire and needed the emergency evacuation of fifteen valuable artworks in order to avoid smoke damage.
Our WA State Manager Doug Walker, immediately swung into action with one of our art handlers Steve James and rushed to the client’s premises. On arrival they isolated the artworks, wrapped them at the client’s premises and safely transported them to our climate store for further assessment and conservation.
The client expressed his sincere gratitude to both Doug and Steve and was surprised and suitably impressed by the swiftness of their response to his emergency call. “Thanks very much for your outstanding and timely assistance!”
It is moments like these that define who we are.
Thank you
Kingsley
Hi Paul and Craig,
I just wanted to say how fabulous Darren and Johannes were today. It was a much bigger job than we realised, and they handled all the various aspects very professionally.
Thank you to your wonderful staff and to you both for organising it all.
Cheers
Jen
Jennifer Thompson
Collections & Exhibitions Manager
Bundanon Trust
Hi George,
All went well this morning and the art works were returned safely.
Your art handlers were both very professional and helped me load and secure the artworks on a trolley for transport from the car park to the building.
I have nothing but compliments and thanks for them.
Regards,
Miguel Garcia
Librarian
We are in the 37th year of our business and in that time we have rarely dealt with a company as professional as IAS.
Everyone we have communicated with has been friendly, obliging and generous with their time.
To Adam who picked up the painting this morning, to Neville who phoned last night and especially to Andy who kindly arranged this pick up through a series of communications.
What a pleasure it is to deal with IAS.
Kind regards
James and Phillipa Gregory
Good Afternoon Doug,
After 25 years in Oil & Gas and particularly in the last decade, whenever I have anything to do with road freight and logistics there is a particular image that I expect to see.
However on Tuesday, the IAS truck arrived to pick up (right on time) my 23 paintings for the Sydney exhibition. The two gentlemen that emerged from the cab were very neatly dressed, wonderfully polite, efficient and highly organised. The truck was immaculate, and by that I mean you could eat off any given surface right down to the valve caps. The inside was better appointed than my home with better air conditioning and cleaner, you could perform heart surgery in there and have no fear at all.
So thank you, as an artist, seeing the last 18 months of my hard work being handled so well, puts my mind at ease.
Thank you IAS, for all your hard work in relocating the heavy artwork from storage, via our loading dock, through the terminal to our 2nd floor offices, where they were all finally installed. Great job guys.
I appreciate your effort and making it all look so easy and effortless, when I know that it wasn’t!
So, thanks again. Until next time….
Kind regards,
Carmel
Hi Tom,
Thank you for organising the build of the crates. They are great. Please pass on my thanks to Troy who worked hard on site for the two days to do an amazing fit out. We are very pleased.
Thanks again
Sam
Dear Ross and Graham,
I am writing to sincerely thank you both for the tremendous effort and support you gave to our team last week in providing quotes for the freight and crating of our contemporary sculpture exhibition. Your readiness to assist is always appreciated.
We submitted our application last Friday and couldn’t have done it without your help!
Our thanks once again.
Best wishes
Rebekah
Hi Doug,
Just wanted to pass on to you what an amazing team you have working for you at IAS Fine Arts Logistics, Steve and Robert were amazing with their professionalism and care of the art work.
Kind regards
Pam
Dear Ingrid
Thank you for looking after our paintings so well whilst they were in storage. They were all returned in excellent condition.
Kind regards
Trudy
Thank you George.
I’ve received rave reviews about the quality of your packing. The London crowd were very impressed indeed.
Thanks for handling this shipment.
Best wishes
Adrienne
Adrienne Carlson
Art Valuer and Consultant
The first of our state of the art Exhibition Vehicles is currently enroute from Darwin. The vehicles are as good as it gets in long-haul exhibition transport anywhere in the world.
The vehicles feature world leading temperature and humidity control climate systems, (21ºC & 50% relative humidity) GPS satellite tracking, air-ride suspension, and state of the art security systems.
The level of driver and courier comfort and onboard safety systems, using the latest in technology is far superior to that what has been previously experienced.
The latest Euro 6 engine technology reduces noxious emissions to 0.3% of the level they were 20 years ago, dramatically reducing our carbon footprint.
The cargo area walls and roof materials are thicker and seamless in construction, meaning they provide greater protection from the elements. The internal tie rails are installed in such a manner that they ensure that artworks do not come in contact with any hard surfaces, whilst in transit. The actual cargo hold area can accommodate artworks to 270cm in height, allowing the safe handling and transportation of larger artworks than has ever been possible.
Hi Ben,
Thank you – we were very impressed with the crates and the quality of Niko and Malcolm’s work. They were a pleasure to work with, very careful, efficient and professional.
Warm regards
Fiona
IAS has been a proud sponsor of the Macquarie Group Emerging Artist Prize, since its commencement in 2012. Held in Sydney each year the, Emerging Artist Prize and exhibition, offers support to a new generation of Australian visual artists. Artists are invited to enter an original work that reflect the Macquarie Group Collection theme, The Land and its Psyche.
In addition to the Emerging Artists Award, The Macquarie Group Foundation, in conjunction with the Australia Council also awards the First Nations Emerging Curator Award. The inaugural winner of the award, Freja Carmichael, will curate an exhibition from works in the Collection and beyond, opening in November 2018.
Pic note: Freja Carmichael (right) inspects works from the Macquarie Group Collection with Alison Guthrie, Business Development Manager, IAS.
If you’d like to know more about our extensive packing, crating and installation services simply give us a call to “talk to the crate maker”. Or if you would like to submit a quick enquiry, please just click – complete and submit, and we’ll get back to you soon.