METHODICAL, PROFESSIONAL & FRIENDLY

Hi Andy and Donna,

Just wanted to say Adam and Tristan did a great job today collecting our delivery onwards.  Methodical, professional and friendly too.  It was all handled so well.  And thanks for all your coordination too.

Hoping to keep the great art coming through via IAS.

Best wishes
Helen

POSITIVE AND HELPFUL!

Hi Joe,

Could you please pass on my thanks to the delivery crew – Shane and Jack – who delivered the large art piece to our apartment.

This was not an “easy” delivery but they weren’t phased by the access problems (both stairs and lift too small) and went about finding a solution.

Very impressed by their positive attitude and very thankful.

Regards
John

OVERALL AMAZING SERVICE

Max, I would like to thank you and your team for such a smooth transition, amazing customer service, brilliant co-ordination, communications and general support.

In one of the most stressful situations for an artist, transporting many months of hard work in a box, though this seems an easy task it is fraught with many challenges, dynamics, and influences.

Your team made this a ‘user friendly’, relief and I will be recommending your services to all who ask.

Thank you again, I look forward to hiring your services again soon.

Kind regards
Dean

EXPERT TEAM

Dear Paul,

I’d just like to thank you and your expert team for moving my painting. Your people are amazing!

Kind regards
Jonathan

ATTENTION TO DETAIL

Dear Michael, Malcolm and TED team,

I wanted to write and thank you and your team for the exceptional job you completed for me in packing and shipping.

I have been dealing for over 25 years, and have never seen such fine packing.

The attention to detail throughout has been fantastic, and if I can ever help in any way to recommend your services I would be delighted to do so.

Yours Sincerely
Mark
Albert Amor Limited

COMMITTED TEAM

“I wanted to take a moment to express my deep gratitude for the support and professionalism that was shown by your wonderful team – in particular, Kelly, Max & Bjorn.

The exhibition was safely loaded and dispatched to the next venue, despite a logistical hurdle earlier in the day, which was promptly resolved.  Most importantly, all was handled in a calm, respectful and friendly manner which certainly does take the edge off these unexpected situations. It was a pleasure to work alongside such a committed team and their efforts were very much appreciated.”

ANOTHER GREAT EXPERIENCE WITH IAS ALL ROUND!

“Thank you Peter and Max for all of your hard work coordinating the delivery of works for JXSH MVIR: FOREVER I LIVE and for your wonderful work on our projects at KHT in general. Another great experience with IAS all round… Much appreciated!”

Travis Curtin, Exhibitions and Collections Curator, Koorie Heritage Trust

PANELS LOOK INCREDIBLE

Hi Alex,

Thank you very much, the panels look incredible can’t wait to see them in person.
Much appreciate TED’s great work on this.

Best,
Deborah

HIGH-QUALITY SERVICE AND PROFESSIONALISM

I just wanted to let you know how impressed I was by Mick and Rob, who delivered and installed my new artworks this morning.

They are a great couple of guys, very friendly and nothing is too much trouble. They installed my artworks both expertly and efficiently without making a mess.  I was very impressed indeed by their professionalism and positive attitude.  They did a fantastic job, and I couldn’t be happier with the whole experience and outcome.

I believe (from experience) that it is rare these days to find such high-quality service and professionalism, so I’d like to congratulate you on employing such a fabulous team.

THOUGHTFUL & HIGHLY PROFESSIONAL

Thanks to Mohammad and Manny in the Sydney team who came and picked up the works…they were very thoughtful and highly professional and most importantly careful.

Regards,
Geoff

PEACE OF MIND

Hi Max,

Thank you for the wonderful service you provide. I definitely had peace of mind knowing that my painting was traveling with IAS.

Kind regards,
Melissa

SUPERB & CAREFUL JOB!

Dear George,

Michael and 3 IAS colleagues moved 2 artworks today, and one was heavy with a difficult surface. They did a superb and careful job.
Please pass on my thanks to them.

Kind regards,
Elizabeth

TOP QUALITY!

Good Morning Malcolm,

I just received our new art trolleys, mate I am honestly blown away with the quality, you and your team should be so incredible proud of what you do!

These are going to help us to no end with our work in the Gallery.

Thank you so very, very much!
Brodie

FABULOUS WORK & PROFESSIONALISM

Hi Peter and James,

Thanks so much for your fabulous work on the last collection and drop-off.

Jenny was really impressed by the professionalism of Bowdi and Claire, and if it’s possible to pass the gesture on to the team, it would be much appreciated.

Warm regards and many thanks
Hannah

A MASTERPIECE!

Thanks Rhys, Gavin and Tom,

What a lovely crate. I had an old one I was going to re-purpose for this (I thought), but I am so glad I didn’t! A masterpiece.

Cheers,
Basil Hall

PLEASURE TO WORK WITH

Hi George,

The delivery guys were great and I have to say you and everyone involved with the company are a pleasure to work with.

The Jareth and Mo were a delight to work with, they arrived when they said they would, and the picture is in perfect condition.  I wish there were more people in the world like you guys.

Thank you for all your help.

Kind regards,
John & Sally Coutts

FROM START TO FINISH YOU MADE US FEEL AT EASE

To all at IAS,

I just wanted to say how very impressed I am with your professionalism.

From start to finish you made us feel at ease about looking after and transporting our heirloom from Queensland to Tasmania.

It took me a long time to build up the courage to entrust our painting with someone to get it over here, and you did not disappoint, thank you so much.

We will highly recommend you to anyone wanting to transport their art from the mainland to Tasmania,

Warmest Regards,
Jodie Charles

SEAMLESS DELIVERY

Hi Peter, Andy,

I just wanted to let you know that the delivery yesterday went seamlessly and your guys did a great job. They were a pleasure to deal with and nothing was too much trouble.

We look forward to working with you in the future.

Warmly
Prue and Roger

INTERNATIONAL DELIVERY, ARRIVED SAFE AND SOUND

Hi Carlos,

I wanted to drop a note and say the painting arrived safe and sound. My thanks for helping me getting it here and the crate was great!!

All the best,
Dave

DREAM TEAM

Hi Paul,

A big thank you to Ben, Mohammed and Curtis this morning. They were a dream team, and everything went smoothly.

Cheers
Kate

EXTRA HELP AND SUPPORT OF YOUR CREW

Hi Peter – a note of thanks to Shane for his extra help this morning. We ended up being short-staffed, so he did a lot more manoeuvring for us than I planned!

Really appreciate the good humour and support of your crew.

Cheers,
Katy

CAREFUL AND PROFESSIONAL

Hi Kelly and Peter,

Firstly, a huge thanks to you both for your patience. It was a huge job! Jethro and Ash were AMAZING!! They were so careful and professional. My sincere thanks in writing to them also.

With thanks and warmest wishes,
Mim

WELL DONE!

Dear Danielle and Ben, thank you for your great work!

Ben who delivered the paintings is a top fellow! Thank you loads. Will be highly recommending your services to all.

Gina M.

JOB DONE QUICK AND EASY!

Hi Gavin and James,

Thank you SO much for delivering the work to my friend. She was so very grateful and happy to get the gift. Thank you for your professionalism and care in making arrangements and getting the job done quickly and easily. I really appreciate it 🙂 keep up the great work!

Kind regards
Gwen

THAT'S WHY I CHOSE IAS!

Dear Stophe, just a note to say thanks to you and the entire team of Peter, Tom, Gavin and Riley, for conducting the pack and move so professionally and with unfailing courtesy to Annie and me.  It served only to underline why I chose IAS to deal with this important asset.

We are of course delighted that the conditions were suitable, and the unexpected incidence of a public holiday makes the timing of the project all the more rewarding.

Thanks again
Julian

YOU HAVE A GREAT TEAM!

Hi Errin,

I received my work from Shane, yesterday. He’s a competent driver (big truck, small streets!). Great going! Shane, thanks.
Errin – thanks for a wonderful service. Seems that you have a great team.

Cheers!
Jean

EXCELLENT JOB!

Dear Ian,

Thank you – your guys did an excellent job and all works have been picked up today.

Thank you and very best.
Matthias Arndt
Arndt Agency Australia Pty Ltd

BEYOND THE CALL OF DUTY

Dear Mr Mundey,

I write to you to praise one of your employees Jeff O’Connor.

Jeff delivered the Archibald prize today and went beyond the ‘call of duty’ to help my staff and I get this particularly difficult exhibition into our small and antiquated gallery.

Without his assistance we would have has serious issues getting the exhibition in to the building.

Not only was he helpful has was also very understanding of the situation.

Due to this I wanted to email you personally to thank you for Jeff’s services.

Kind regards
Ray
Gallery Coordinator

PROFESSIONAL AND PATIENT

Hi Ross,

Just wanted to say a big thank you for our beautiful artwork and the professionalism and patience of the installers.

It was a fun day organising the placement and the team are very grateful and the office looks fantastic!

Cheers
Richard

IN SAFE HANDS

Hi George,

Thanks to you and your NZ colleague for the overtime work at the airport. It’s really good to know the consignment is under your supervision and in safe hands.

Much appreciated
Cameron Mclean
Managing Registrar, Collection Operations and Exhibitions
Australian National Maritime Museum

GREAT SERVICE DESERVES TO BE RECOGNISED

Dear Kingsley,

I am writing to thank you for the excellent service received from your colleague, George Boubeta.

George has been great to deal with, patient, courteous and diligent!

He has dealt with difficulty with bureaucracy & logistics during a pandemic to get my clients artworks to her in LA. We started this shipment in November 2019 and then in March, at the start of the Pandemic, every turn seemed to work against getting my client her artworks delivered. I was grateful that the artworks arrived safely at her home this week.

Great service deserves to be recognised, thank you for all that George and IAS has done for me & my client in LA.

Best wishes
Sincerely
Appreciative client of IAS

ENORMOUS THANK YOU

Hi Paul,

Firstly an enormous thank you to the team today – they were fantastic, incredibly patient and everything ran smoothly!

Two of the pictures the team moved today are incredibly large and required a bit of manoeuvring which they did carefully and successfully.

Thank you for everything.
Amanda

TOP NOTCH!

Hi Jason,

The collection went extremely smoothly this morning. Russell the driver was top notch and the load plan made things a lot easier. Couldn’t have gone better.

Cheers,
Belinda
Manager, Exhibitions & Curatorial

CAREFULLY AND BEAUTIFULLY PACKED

Hello Jason,

The freight arrived yesterday and I wanted to say a huge thank you.  It was all so carefully and beautifully packed, and just as carefully brought inside by Malcolm and Max.  We have now unpacked it and of course it is all intact.

Please do pass on my thanks, and congratulations on a job so well done to everyone involved.

With best wishes,
Christine

GREAT PEOPLE TO WORK WITH

Hi Paul,

Thanks for organising the early uplift! Went really well. Your drivers are all such great people to work with – just thought I’d pass on – as most people probably don’t get around to letting you know!

Thanks again
Iain Dawson
Director
Bega Valley Regional Gallery

VERY EFFICIENT AND HELPFUL

Hi Paul and Ian,

Thank you for arranging the collection of artworks today. Just want to comment that the IAS staff were very efficient and helpful. Much appreciated.

Please let me know if you have any questions.

Thanks
Jess

TROLLEYS ARE GREAT!

Hi Malcolm and Ben,

We received the trolleys yesterday and I’m thrilled with the result! They will make such a difference to the collections team and the safety of the artworks as we move them around. Thank you very much for your efforts on these.

Kind regards,
Claire

ACCOLADES ALL ROUND!

Hi Donna,

The move of the painting went beautifully, thanks; accolades all ’round. I’ll be back in touch when next it moves – that is, when it comes home!

Thanks
Verna

ABSOLUTE PROFESSIONALISM!

Dear Doug,

Thank you very much for your excellent service. The absolute professionalism was impressive, my art work arrived safely at Art Collective. Thank you also to Rob who was helpful at all times.

Great!

Best regards
Susan Roux

IMPORTANT MEMORIES, CARED FOR!

Hi Paul,

Greatly appreciate your and your teams accommodation of our unexpected need for transport of art works to our Alexandria office.

Please extend my appreciation to them; was a pleasure to meet and have them take care of pieces that carry important memories.

Best regards
David

THANK YOU TO THE WHOLE TEAM!

Hi Andrew,

I just want to say thank you again for being so helpful yesterday. We had such an urgent delivery and you really helped by moving some things around to accommodate us.

Thank you to the guys who picked up the works and to the whole team who are helping everyone in such a chaotic time.

Cheers,
Tashi

SUCH A SMOOTH PROCESS

Dear IAS,

Thank you for helping make the return of the Bligh Exhibition, such a smooth process. Thank you for all your work with the arrangements and documentation.

Best wishes,
Julia – Collections Assistant, London

A BIG THUMBS UP!

Hi Kelly,

Just wanted to let you know that the delivery of the exhibition went extremely well. Max the driver was excellent. Very professional, completely on top of how best to unload and watchful of our safety. Plus he’s just a lovely guy! He deserves a big thumbs up.

Cheers,
Belinda Hungerford
Manager, Exhibitions & Curatorial

SMOOTH, UNCOMPLICATED AND EXTREMELY PROFESSIONAL

Hello Thomas,

Thanks for arranging both the pick-up and delivery of my artwork during our recent move from Edgecliff to Pyrmont. It would be very remiss of me not to comment on the excellent service that your Company offered. Both collection and delivery was smooth, uncomplicated and extremely professional.

I could not have asked for a more satisfactory outcome.

Kind regards
Ken

MADE MY JOB EASIER

Thanks Andrew

I wanted to take a moment to say how grateful I am for the assistance you have given me this year – Thank you. I have also appreciated your professionalism and timely responses to all of my emails. It has certainly made my job a lot easier knowing that you are across our transport and storage requirements.

Kind regards
Natasha

IMPECCABLE SERVICE

Hello,

I would like to convey our sincere thanks to Max and Steve for their delightful and professional service regarding the pick up, packaging and transport of an old significant map which was to be delivered interstate.

We were kept in contact with your ETA prior to arrival and the service was impeccable.

Greatly appreciated.
Kind regards,
Claire

CREDIT TO YOUR COMPANY

Hi Kingsley,
Hope you are well.

It’s a quick note of thanks and recognition. (I rarely write notes like this)

Have a great day.

Thanks
Cheers
Sean

AMAZING JOB!

Good morning George,

The canvas looks very happy in its new crate. You all do an amazing job.

I have been very slow in saying thank you for all of your support when we were in Sydney – it was wonderful to meet you!

Warm regards
Karen Dayman

ABSOLUTE BREEZE

Hi Doug,

It has been an absolute breeze working with you and your team at IAS and I very much appreciate how easy you have made this whole process.

INCREDIBLY PROFESSIONAL

Hi Maria,

Thank you again for arranging the collection of the works so quickly, I really appreciate it.

THOSE CRATES WERE AMAZING!

Dear TED,

Thank you so so much for doing such a wonderful job packing such challenging work. I couldn’t have done it without your team, those crates were amazing !!! It felt so indulgent and spoilt having my work packed but it really paid off.

Thank you, thank you!
All the best, Lynda

SAFE ARRIVAL OF ARTWORKS

Hi Andy,

I just wanted to thank you and your team for the safe arrival of the artworks to John Curtin Gallery from their various lenders. It all went really smoothly, and the artworks are now safely stacked in our gallery space, waiting to be installed.

WENT LIKE CLOCKWORK!

Hello Doug,

Thank you so much for your great work yesterday, everything went like clockwork! And yes, the painting does look fantastic in the Speaker’s Corridor.

Kind regards
Isla

ARTWORKS RESCUED!

Hi All,

On Saturday afternoon at 5.04pm I took a call from a private client in Perth who had just had a fire and needed the emergency evacuation of fifteen valuable artworks in order to avoid smoke damage.

WONDERFUL STAFF

Hi Paul and Craig,

I just wanted to say how fabulous Darren and Johannes were today. It was a much bigger job than we realised, and they handled all the various aspects very professionally.

NOTHING BUT COMPLIMENTS

Hi George,

All went well this morning and the art works were returned safely.

PROFESSIONAL COMPANY – A PLEASURE TO DEAL WITH

We are in the 37th year of our business and in that time we have rarely dealt with a company as professional as IAS.

IMMACULATE, POLITE AND HIGHLY ORGANISED

Good Afternoon Doug,

After 25 years in Oil & Gas and particularly in the last decade, whenever I have anything to do with road freight and logistics there is a particular image that I expect to see.

MAKING IT ALL LOOK SO EASY AND EFFORTLESS, WHEN I KNOW THAT IT WASN'T!

Thank you IAS, for all your hard work in relocating the heavy artwork from storage, via our loading dock, through the terminal to our 2nd floor offices, where they were all finally installed.  Great job guys.

GREAT CRATED – WE ARE VERY PLEASED

Hi Tom,

Thank you for organising the build of the crates. They are great. Please pass on my thanks to Troy who worked hard on site for the two days to do an amazing fit out. We are very pleased.

Thanks again
Sam

COULDN'T HAVE DONE IT WITHOUT YOU!

Dear Ross and Graham,

I am writing to sincerely thank you both for the tremendous effort and support you gave to our team last week in providing quotes for the freight and crating of our contemporary sculpture exhibition. Your readiness to assist is always appreciated.

PROFESSIONAL CARE OF ARTWORK

Hi Doug,

Just wanted to pass on to you what an amazing team you have working for you at IAS Fine Arts Logistics, Steve and Robert were amazing with their professionalism and care of the art work.

Kind regards
Pam

ALL RETURNED IN EXCELLENT CONDITION!

Dear Ingrid

Thank you for looking after our paintings so well whilst they were in storage. They were all returned in excellent condition.

Kind regards
Trudy

ABSOLUTE PROFESSIONALISM!

Dear Doug,

Thank you very much for your excellent service. The absolute professionalism was impressive, my art work arrived safely at Art Collective. Thank you also to Rob who was helpful at all times.

Great!

Best regards
Susan Roux

RAVE REVIEWS!

Thank you George.

I’ve received rave reviews about the quality of your packing. The London crowd were very impressed indeed.

NEW IAS EXHIBITION VEHICLES – "THE BEST YOU CAN GET"

The first of our state of the art Exhibition Vehicles is currently enroute from Darwin. The vehicles are as good as it gets in long-haul exhibition transport anywhere in the world.

VERY CAREFUL, EFFICIENT AND PROFESSIONAL

Hi Ben,

Thank you – we were very impressed with the crates and the quality of Niko and Malcolm’s work. They were a pleasure to work with, very careful, efficient and professional.

Warm regards
Fiona

IAS SUPPORTS EMERGING ARTISTS

IAS has been a proud sponsor of the Macquarie Group Emerging Artist Prize, since its commencement in 2012. Held in Sydney each year the, Emerging Artist Prize and exhibition, offers support to a new generation of Australian visual artists. Artists are invited to enter an original work that reflect the Macquarie Group Collection theme, The Land and its Psyche.

If you’d like to know more about our extensive packing, crating and installation services simply give us a call to “talk to the crate maker”. Or if you would like to submit a quick enquiry, please just click – complete and submit, and we’ll get back to you soon.